Doubletree Resort By Hilton Hotel Penang, Batu Ferringhi
About Resort
Select your room type
Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- No smoking on site
- Free parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Table tennis
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Toys
- Kids club
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach access
- Sun loungers
- Garden area
- Jacuzzi
- Pedicure
- Manicure
- Facial
- Beauty treatment
- Massage
- Pool with view
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings <br />
I had a wonderful stay at the hotel, where the rooms were spacious and clean, perfect for a group of friends. The location, while a bit distant from the main attractions, had convenient bus access that was quite affordable. The breakfast buffet was a highlight for me, and the staff were genuinely helpful and friendly throughout my stay. However, the dining options could use a bit more variety, particularly for lunch. My overall experience was pleasant, though there were minor areas for improvement.
While the hotel boasts lovely and comfortable rooms, the overall experience left much to be desired. The staff were accommodating, but the service levels didn't meet expectations, particularly when it came to responsiveness. Location-wise, it's quite isolated with limited dining options nearby, making it less than ideal for those who like to explore. The family-friendly amenities can be enjoyable, but if you're looking for a quiet retreat, this may not be the best choice.
I booked 24 rooms for an event at this resort, and while we had a generally positive experience, there are areas for improvement. The staff, particularly Ben Izwan and the concierge team, were outstanding in their service and support. However, I faced issues with the cleanliness of the rooms and the dining options during weekdays, which could definitely be better.
I really enjoyed my stay at this hotel, which offers beautiful views and a nice atmosphere. The rooms were modern and comfortable, and the staff was attentive to our needs. However, I did find the dining options a bit lacking in variety, and there were some cleanliness issues around the pool area. Overall, it was a good experience, but there's room for improvement.
I had a lovely stay at this hotel, which offered spacious rooms and a nice breakfast. The staff was eager to help, especially when I faced a minor hiccup with my room. However, the dinner service was a bit slow at times, and the location felt a bit distant from the main attractions. Overall, it was a enjoyable experience, particularly for families.